Missed Classes / Make-Up Class Booking
A missed class occurs when a student-athlete cannot attend due to an updated class, school commitment, injury, sickness, out of town, etc. A make-up class is available and can be booked during any term and holiday camp. No refund will be issued in any case. Book a make-up class here.
Cancelled Class Due To Uncontrollable Weather / Health Hazards
Classes that are canceled due to weather / health hazard (eg virus) can be made up during any term and holiday camp — excluding summer camp. Families should contact tennis.hk to arrange a make-up class. No refund will be issued in any case.
Weather that Cancels Classes:
T8 and escalating
An WhatsApp notice at +852 9097 0915 will be sent out to families as early as possible when weather affects classes
Private Class Cancellation / No Show
A private class can be canceled without penalty up to 24 hours before the start of the class. A class that is canceled or a no show under 24 hours before the start of class will forfeit the entire single class fee.
Contact our tennis.hk WhatsApp customer service to notify of a class cancellation at +852 90970915.
A refund is only issued due to a cancelled program by tennis.hk. No refunds will be issued due to a missed class by the student-athlete or due to changes noted in the Updated Class Schedule. Unused fees made to tennis.hk can be credited towards a future program. A missed class can be made up in any future term or holiday camp upon request and approval by tennis.hk. Book a make-up class here.